[3] Performance Management

Performance management

Performance Management is not about pay. It is an integrated approach to improve the performance of the organisation through the effective management of its people. If you emphasise pay as the driver you can too easily end up with the tail wagging the dog! A particular danger is overreliance on so called 'SMART' objectives that can just constrain people. Projects undertaken include:

  • Developing a new approach to performance management as a result of a financial services business completely changing its operating model
  • Redesigning performance management in an international not for profit organisation including removing 'SMART' targets
  • Developed a recognition strategy which encouraging local initiatives within broad guidelines

You might find this one page tips on Performance Management of interest.

Performance management pdf